Class Policies

Registration:

You should receive a confirmation email within a business day of registering. If a class has filled before your registration is received we will let you know as quickly as possible.

*Class registration is only guaranteed upon payment.

Registrations that are cancelled or transferred less than one week prior to the start of class will result in a $25 cancellation fee. A credit for the class may be applied within 90 days.

Vaccine Requirements:

Puppy Classes:

  • 2nd Round of Puppy Boosters

  • Bordetella

  • Negative Fecal Exam

  • 1st Round of Canine Influenza

All Other Classes:

  • Bordetella - Once Yearly

  • Distemper/Parvo

  • Negative Fecal Exam - Once Yearly

  • Rabies - Dogs over 6 months

  • 1st Round of Canine Influenza

Please contact your veterinarian and have them email info@adogslifegr.com current records before starting classes with us. If we have not received vaccine history prior to class, you may attend without your dog until we receive updated information.

*If your dog's fecal exam tests positive for parasites, they must be on antibiotics for at least 24 hours before attending class.

Cancellations:

Classes may be cancelled due to inclement weather. We will determine class disposition by 3:00PM. Notifications will be posted on the website, facebook page, and by email. If a class is cancelled for any reason, the end date will be pushed out to allow for the correct number of classes.

Refunds:

There is no refund or transfer available after the first night of class, regardless of attendance. Less than 24 hours prior to the start of class any refund will be no greater than 50%. If a refund is deemed suitable for any service a $25.00 processing fee will be applied.

Daphne in class

What to bring to class:

  • A standard leash and collar (or harness). No extendable leashes, choke chains or prong collars

  • Plenty of small, soft, smelly treats. Crunchy treats can be inhaled in excitement and are easier to choke on

  • Consider the variety of treats you bring to class. Some exercises may be harder work deserving better pay!

Class Attendees:

A Dog’s Life welcomes family participation in class. Children under 18 must be accompanied by an adult unless otherwise specified. We ask that all children follow these guidelines:

Ask before petting another person’s dog.

Practice good listening skills while the instructor is talking.

The items on the floor are for puppies, please avoid standing on or moving them.

During puppy play time only one family member is preferred to be involved. We need to view all puppy interactions and extra bodies make it difficult to do so. Also, children may not be aware of fast moving puppies, and we want to prevent injuries.

Attendance:

If you are unable to make a night of class, your instructor may provide you with the information missed if applicable. Makeup options will be at the discretion of the class instructor.

There will not be makeups available for Intermediate Skills 201, Canine Good Citizen 301, Wild Woofers, Nervous Nellies, and other classes that may rely on dog interaction/distraction.

 

 

Private Lesson & Concierge Service Policies


Private Lessons:

Appointments cancelled by owner less than forty-eight hours in advance will require prepayment to schedule a subsequent appointment. Cancellation of the subsequent appointment by owner constitutes forfeiture of prepaid fee.

Appointment packages are to be completed within sixty days of initial appointment unless alternate specified dates are agreed upon by trainer and client. Failure to complete within specified period constitutes forfeiture.

Concierge Services:

The package fee is required at the beginning of training. Cancellation of a session by owner constitutes forfeiture of that session. Sessions are not transferable and must be completed in the allotted time frame. Cancellation of a transfer appointment by owner less than forty-eight hours in advance constitutes forfeiture of that appointment or a prepayment of $35.00 to reschedule.

A Dog’s Life (ADL) recognizes that extenuating events occur. ADL reserves the right to use judgement in reaching an agreement with the client. Any refund is subject to a $25.00 processing fee.